Ordering Road Runner Service
Faculty and staff may utilize the Time Warner Road Runner Business Class Work from Home program to connect to the internet from home.
Description: The Time Warner Road Runner Business Class Work from Home program provides high speed Internet solutions including 3Mbps download and up to 512 Kbps upload to the Internet. Speeds are up to 100 times faster than dial up service.
Contact Information: For technical assistance at any time, please call the Time Warner (business service):
- 210-352-4646, press 4 for technical support
- You may be asked your home address for verification of account information.
Requirements: None
Restrictions: None
Time Constraints: None
Turn Around Time: To be determined by Time Warner when placing the order
Cost:
- No installation fee
- Monthly charge is $39.33; your department must issue a purchase order for the monthly charges from the installation date until the end of the fiscal year. Every fiscal year, a new purchase order is required for payment of the monthly charges.
- When your department receives the billing statement from Time Warner, be sure the purchase order is on the billing statement and forward it to Accounting for payment.
Request Instructions: To have Time Warner Work from Home Service installed in your home, please contact:
- Rosa Maria Moreno , Account Executive , Time Warner Cable Business Solutions,
Office: 210-582-9590