E-Mail Services
IMS provides e-mail services to UT Health Science Center in San
Antonio.
Description:
The Health Science Center uses Microsoft Exchange as the electronic
mail service for the institution. Students and residents are automatically
provided with an e-mail account while they are registered with UTHSCSA. All
others, including accounts for staff, faculty, and non-employees, must be requested
by the department.
Other central e-mail services include routing, virus and spam scanning, aliasing,
secure e-mail, large file attachment handling, and quota exceptions.
- Password Help - See the Password page for more information about your e-mail password.
- E-mail on the Web – Outlook Web Access – OWA – allows you access to your e-mail account from any computer using a standard web browser at http://owa.uthscsa.edu.
- Mailbox Quota - Your e-mail box can become full, disallowing any new e-mail to be delivered. You must periodically ‘clean house’ by deleting unneeded e-mail messages and emptying the waste basket. You may also move these messages to a folder on your computer hard drive or onto a departmental file server.
- Spam Filtering – Unsolicited electronic mail (otherwise known as “SPAM”) now constitutes over 95% of all inbound e-mail messages from the Internet. In addition to being an irritation and time-waster, past virus/worm outbreaks on the UT Health Science Center's network were the result of several campus users opening spam messages containing malicious code attachments. Similar enticing messages have also resulted in “identity theft” of HSC employees. The Health Science Center will take whatever measures we can to prevent spam within the limits of the law; however, we do not have the technical capability of preventing all spam from reaching you. The commercial anti-spam solution we have implemented updates its filters automatically to keep up with new forms of spam and should greatly reduce the amount of spam you receive. No program can completely eliminate spam.
Contact Information: Email us, 210-567-7777, 436.L (Medical Bldg., 4th Floor)
Requirements: None
Restrictions:
- E-mail accounts are only provided to individuals with an active UT Health Science Center's affiliation.
- Quota exceptions: Submit a Service Request Form, including user name, desired quota level, valid PID, and authorized
signatory.
- Alias: Submit a Service Request Form with desired
alias name (@uthscsa.edu) and destination e-mail address.
Time Constraints:
- Hours: Monday through Friday, 8:00 A.M.- 5:00 P.M.
- 436.L Medical School Building
Turn Around Time: Typically one day, to allow processes to run
overnight
Cost:
- E-mail accounts generally incur a one-time $49.00 setup fee.
- Quota disk $2.50 per 25 MB
Request Instructions: Accounts for active employees can be requested through the HCM hiring process.
All other requests can be submitted via the online Service Request Form.