Our Mission
The Cancer Therapy & Research Center (“CTRC”) Information Services
department supports the clinical, research and administrative staff located at the
following locations:
- Main Campus: Cancer Therapy & Research Center CTRC Institute for Drug Development,
and
- Texas Research Park
As a National Cancer Institute-designated cancer center, one of only three in the
state of Texas, the CTRC is recognized for scientific excellence and extensive resources
focused on cancer. CTRC’s total patient care system -- that consists of breakthrough
research, state-of-the-art technology and multidisciplinary clinical care delivered
through a team of world-class physicians, laboratory scientists and other medical
professional -- allows it to seamlessly translate the latest research directly to
patients.
A division of IMS, the CTRC IS department provides subject matter expertise for
the Center’s applications, network, communication and information storage
systems.
The specialized team that supports the CTRC is comprised of two primary roles, Operations
and Informatics. Together these teams support the information system needs of the
Center’s clinical, research and administrative staff members.
Operations, led by Mark Alexander, the CTRC Operations Team supports the Center
and its staff by providing:
- Desktop PC, laptop and printer installation, repairs and maintenance
- Server installation & maintenance
- Microsoft Outlook (i.e. e-mail) support
- Information storage, backups, etc.
- Remote network access, including the Physician Desktop which enables remote access
to key clinical applications
- Network availability and performance
- Cisco Telephone deployment and maintenance
- Datacenter advanced support and maintenance
- Cell phone support only (new equipment, replacements, etc. processed by the IMS
Client Support Services team)
Informatics, led by Don York, the CTRC Operations Team supports the Center and its
staff by providing:
- Application subject matter expert (“SME”) support for the following applications:
- MOSAIQ Electronic Medical Record
- Harvest Lab system
- Ascend HI Pharmacy system
- Carefx Context Management integration
- Imprivata Single Sign-on (“SSO”)
- eFilm PACS (i.e. radiology films); Fusion (web-based PACS)
- Medical Manager clinical billing application
- Documentum imaging system
- Dictaphone transcription system
- CTRC custom reporting system
- Amtelco Call Center software
- Database Maintenance (Oracle & Microsoft SQL)
- Radiation Oncology linear accelerator connectivity to the MOSAIQ system
- Web development and content management for www.ctrc.uthscsa.edu and other web-related
activities
- Ad Hoc Report development
- Solution-specific custom application development and maintenance
- Business process documentation, optimization and redesign
- Project management and general facilitation