IT Operations

Please note the legend in the left margin for a key to all updates. Thank you.


Intermittent Service Intermittent Phone Outage

Long Campus Phone Issues

We are currently experiencing intermittent phone and voicemail issues on the Long Campus. These issues seem to be isolated specifically to our Lync and NEC phone systems. Those on the Cisco telephone platform should not be impacted.
IMS is working with both AT&T and the phone system support team to resolve the issues.


Intermittent Service Scheduled Maintenance

Partial Electrical Outage Long campus April 26th

There will a partial electrical power outage on the Long Campus beginning Friday April 24th at 5:00 PM and will continue through Sunday April 26th at 11:00 PM.

This electrical outage is part of the High Voltage electrical equipment replacement and will affect normal power for the 1st through 7th floors of the Medical School identified with room numbers ending with letters A, B, C, D, E, F, L, the Facilities Management building, Administration Building, Print Shop/Warehouse, Recreation Areas Pavilion, and the Facilities Warehouse/Grounds building. Emergency power currently supplied to these areas will be available.

This outage will not affect the Dental School, Library, Lecture Hall, Basic Science, Nursing School, Police, Cafeteria, Parking Garages, and Academic Administration Building on the Long Campus. This outage will not affect buildings on the Greehey Campus, CTRC, MARC, or the TRP Campus.

The outage is necessary to replace two 45 year old high voltage transformers that supply power to these areas of the Long Campus.

Please be sure that you have posted updated contact names and phone numbers on any sensitive equipment and instruct your lab staff NOT TO OPEN freezers and other temperature sensitive devices during this time.

If you have any questions, please call John De La Rosa at 567-2933 or 310-5627.