Linking Customers to Services and SolutionsLinking Customers to Services and SolutionsLinking Customers to Services and SolutionsLinking Customers to Services and SolutionsNational Cyber Security Awareness Month

INFORMATION MANAGEMENT AND SERVICES

Rightfax

IMS is incorporating a new digital fax service, Rightfax. All new fax requests moving forward will be created as Rightfax; we are in the process of moving all existing fax lines to the new technology as well.

Benefits of Rightfax:

* Allows users to send and receive faxes directly from their computers
* Eliminates the need for a fax machine
* Reduces cost of maintenance and paper products
* Lower monthly fax costs for departments
* Incoming faxes will be delivered directly to your Outlook which is more secure and allows more control who will see your faxes

Costs

One Time Charges:

  • Network Engineer hourly rate: $65, 1 hour minimum

Monthly Reoccurring Charges:

  • $5.00

FAQs

for Rightfax

How do I send to external fax numbers?
Do I need to use my long distance code for long distance numbers?
How much is Rightfax?
How will I know when I receive a fax?
How do I fax out from my computer?


Q: How do I send to external fax numbers?
A: Local: Dial 9+areacode+7digit number; even if it is 210 area code.
Long Distance: Dial 9+1+areacode+7digit number+6digit LD Code+# .
Top

Q: Do I need to use my long distance code for long distance numbers?
A: Yes, your long distance code is needed to fax long distance
Top

Q: How much is Rightfax?
A: Right fax has an IMS monthly reoccurring fee of $5.00
Top

Q: How will I know when I receive a fax?
A: Your faxes will now arrive in your Outlook either to your inbox or more commonly in a department mailbox
Top

Q: How do I fax out from my computer?
A: Refer to the instructions above for either PC or MAC
Top

IT Operations

Current News

VPN (Secure Remote Access)

Changes [Read more]