SERVICES & SOLUTIONS

Telephones

All voice services for the UT Health Science Center departments are provided by Information Management Services (IMS).

All equipment will be administered by IMS, ensuring the equipment is properly acquired; state reporting requirements are met; proper maintenance is performed; compatibility with existing equipment is maintained; facilities are optimally used; and the communications needs of the departments are met at the least cost. Each department is responsible for the care of the equipment assigned by IMS. If a piece of equipment is lost, stolen, or damaged due to abuse, a fee equal to the replacement cost of the equipment will be charged to the responsible department.

Telephones User Guide

NEC icon NEC icon
Series iii 7800 series
Series E 7900 Series
Series I
NEC Printable Tip Sheet

 

 

Campus Dialing Instructions

Long and North Campus
On Campus 7-xxxx
2-xxxx
0-xxxx
Off Campus 210-567-xxxx
210-562-xxxx
210-450-xxxx

 

Satellite Campus Dialing Instructions

Harlingen Edinburg Laredo
On Campus 5-xxxx 3-xxxx 3-xxxx
Off Campus 956-365-xxxx 956-393-xxxx 956-523-xxxx

 

Hospital Dialing Instructions

University Hospital Veterans Affairs Santa Rosa
On Campus operator 980 operator 940 99 704-2335
Off Campus 956-393-xxxx 210-617-5300 210-704-2335

 

Costs:

The following flat schedule was developed to reduce the amount of time necessary to complete a Service Request Form estimate. This schedule will be used for most estimates, but may not be used for special or unique requests.

One Time Charges:

  • New installs with existing cable: $285
  • New installs without cable: $465
  • Disconnect: $20
  • Relocatimg a current phone without existing cable: varies depending on current type of phone
  • Feature changes to current phone (ie, adding extension, name changes, hunt group changes, etc): $10
  • Exchange Unified Messaging (EUM): Setup $20