TECHNOLOGY SUPPORT

Enterprise Training (DCATS)

DCATS (Data Warehouse & Cactus Applications Training and Support) is a part of the IMCSS (Information Management Client Support Services) Department.

Description: DCATS offers training and support for the application software that comprise the administrative business systems at the HSC.

Contact Information:

Time Constraints:

  • Hours of operation
    • Monday thru Friday
    • 8:00 A.M. – 5:00 P.M.
  • Emergency Plan of Action:

Turn Around Time: Training courses are offered monthly. Courses offered introduce the user to the administrative business systems used in the normal course of business at the University. Classes include:

  • PeopleSoft Financials
  • PeopleSoft HCM8.9
  • Document Review System (DRS)
  • Data warehouse (DW)
  • Hyperion
  • Etalus

We offer monthly labs for users who would like one-on-one help with specific applications.

Cost:

  • There is no cost for the classes
  • However a no-show fee of $50.00 will be charged to the department for any users who sign up for a class but do not attend
  • An e-mail with at least 24-hr notice will be accepted

Request Instructions: Departmental ACEs must first complete a PSAR form requesting application access for a user.