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IMS Service Desk

210-567-7777

ims-servicedesk@uthscsa.edu
Other IMS Services

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EPIC Support Desk

210-450-HELP
210-450-4800

utmsasupport@uthscsa.edu

IMS SERVICE DESK

IMS Information

Restrictions:

E-mail accounts are only provided to individuals with an active UT Health Science Center affiliation.

Quota exceptions: Submit a Service Request Form, including user name, desired quota level, valid PID, and authorized signatory.

Time Constraints:

Hours: Mon-Fri 8A.M.-5P.M.

Turn Around Time: Typically one day, to allow processes to run overnight

Cost:

E-mail accts. incur one-time $49.00 setup fee.
Quota disk $12.50 per 250 MB

Request Instructions: Accounts for active employees can be requested through the HCM hiring process. All other requests can be submitted via the online Service Request Form.

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SERVICES & SOLUTIONS

Pagers

A wide variety of pagers are available.

Description: Information Management Client Support Services (IMCSS) offers a wide variety of pagers including numeric, alphanumeric, and two-way on a monthly rental basis. The ranges of service include local, statewide, and nationwide for use by faculty and staff.

Available Pagers:
Digital:	Eagle Ranger (user guide, pdf)
Alphanumeric:	Titan III (user guide, pdf)	How to Send a page
Two-Way:	Motorola T900 (user guide, pdf)

Contact Information: IMS Service Desk, 210-567-7777 option 1

Requirements: None

Restrictions: None

Time Constraints: None

Turn Around Time: 7-10 business days

Request Instructions: Requests for pagers should be submitted via the Service Request Form, include:

Type of pager (numeric or alphanumeric)
Type of service (local, statewide, nationwide)

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Information Management & Services | The University of Texas Health Science Center at San Antonio | Public / Personal Information

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