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IMS Service Desk

210-567-7777

ims-servicedesk@uthscsa.edu
Other IMS Services

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EPIC Support Desk

210-450-HELP
210-450-4800

utmsasupport@uthscsa.edu

IMS SERVICE DESK

IMS Information

Restrictions:

E-mail accounts are only provided to individuals with an active UT Health Science Center affiliation.

Quota exceptions: Submit a Service Request Form, including user name, desired quota level, valid PID, and authorized signatory.

Time Constraints:

Hours: Mon-Fri 8A.M.-5P.M.

Turn Around Time: Typically one day, to allow processes to run overnight

Cost:

E-mail accts. incur one-time $49.00 setup fee.
Quota disk $12.50 per 250 MB

Request Instructions: Accounts for active employees can be requested through the HCM hiring process. All other requests can be submitted via the online Service Request Form.

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SERVICES & SOLUTIONS

Classroom / Conference Room Design

Instructional Facilities Design (IFD) incorporates presentation, transmission and learning technologies employed throughout the university teaching spaces as well as departmental facilities. IFD strategically plans the university's upgrade path to implement leading-edge information technology when it supports the educational and research goals of the Health Science Center community. Instructional Facilities Design provides the following:

Consults with faculty to design, implement and evaluate appropriate technology for instructional facilities
Serves as a liaison between the faculty and the construction process during renovations and new construction
Participates in the construction design process, offering appropriate comments to reduce expensive change orders
Assists departmental negotiations with technology vendors
Assists in drafting specifications and budgetary simulations for the construction process
Provides the continuity of experienced project management
Evaluates site-appropriate distributed learning technologies

Contact Information: Robert Stoller , 210-450-0207 or Stephanie Romero, 210-450-0214

Information Management & Services | The University of Texas Health Science Center at San Antonio | Public / Personal Information

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