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IMS Service Desk

210-567-7777

ims-servicedesk@uthscsa.edu
Other IMS Services

Reset Password

EPIC Support Desk

210-450-HELP
210-450-4800

utmsasupport@uthscsa.edu

IMS SERVICE DESK

IMS Information

Restrictions:

E-mail accounts are only provided to individuals with an active UT Health Science Center affiliation.

Quota exceptions: Submit a Service Request Form, including user name, desired quota level, valid PID, and authorized signatory.

Time Constraints:

Hours: Mon-Fri 8A.M.-5P.M.

Turn Around Time: Typically one day, to allow processes to run overnight

Cost:

E-mail accts. incur one-time $49.00 setup fee.
Quota disk $12.50 per 250 MB

Request Instructions: Accounts for active employees can be requested through the HCM hiring process. All other requests can be submitted via the online Service Request Form.

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SERVICES & SOLUTIONS

UTHSCSA Surveying and Qualtrics

Welcome to UTHSCSA official surveying page. This page was designed to help the Health Science Center Community create the best possible surveys and use the main Health Science Survey tool called Qualtrics.

Access Qualtrics

All UTHSCSA Faculty, Staff, and Students can have access to use Qualtrics by requesting an account via email.

Surveying and Qualtrics FAQ's

The limit on the number of active surveys is too low for me. Who do I contact to request more access?

Please submit a Service Request via email asking to increase the limit of active surveys for your account.

I supervised a student or employee that left the Health Science Center. How can I get access to the survey/survey data they were working on?

Please submit a Service Request via email asking to change the access/owner of a survey. Please include the name of the survey and the original owner.

Qualtrics Online Training Guide

If you need training, Qualtrics training is available online. please click on the above link to find training or help that suit your needs. If you need more help, you can email (support@qualtrics.com) or call (1-800-340-9194) Qualtrics support.

Qualtrics Contact Information

24x7 online support is available using the Help & Feedback link within Qualtrics (top right of page)
Security related questions: contact IT Business Systems Services at BSS-ACT@uthscsa.edu
Password issues: contact the IMS Service Desk at 210-567-7777 or ims-servicedesk@uthscsa.edu

Information Management & Services | The University of Texas Health Science Center at San Antonio | Public / Personal Information

Links from web sites affiliated with The University of Texas Health Science Center at San Antonio's web site (www.uthscsa.edu) to other web sites do not constitute or imply university endorsement of those sites, their content, or products and services associated with those sites.