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INFORMATION MANAGEMENT AND SERVICES

Rightfax

UT Health IT – Infrastructure Solutions has incorporated a different digital fax service called Rightfax. All fax requests moving forward will be created as Rightfax; we are in the process of moving all remaining fax lines to the new technology as well.

Benefits of Rightfax:

* Allows users to send and receive faxes directly from their computers
* Eliminates the need for a fax machine
* Reduces cost of maintenance and paper products
* Lower monthly fax costs for departments
* Incoming faxes will be delivered directly to your Outlook which is more secure and allows more control who will see your faxes

Costs

One Time Charges:

  • $10 per Rightfax

Annual Reoccurring Charges:

  • $60.00

FAQs

for Rightfax

How do I send to external fax numbers?
Do I need to use my long distance code for long distance numbers?
How much is Rightfax?
How will I know when I receive a fax?
How do I fax out from my computer?


Q: How do I send to external fax numbers?
A: Local: Dial 9+areacode+7 digit number; even if it is 210 area code. International Long Distance: Dial 9+1+areacode+7digit number+authorization code+#.
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Q: Do I need to use my long distance code for long distance numbers?
A: For domestic external faxes, you no longer need a long distance code. For international faxes, your long distance code is needed.
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Q: How much is Rightfax?
A: Right fax has an annual fee of $60.00
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Q: How will I know when I receive a fax?
A: Your faxes will now arrive in your Outlook either to your inbox or more commonly in a department mailbox
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Q: How do I fax out from my computer?
A: Refer to the instructions above for either PC or MAC
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